If you wish to provide feedback or make a complaint about a service you have received at Bendy Buddha, please complete the contact form. Kate will be in touch if further discussion is needed.
The form can also be used to contact Kate directly for general enquiries.
For bookings, please use our online booking system:
đ
https://bendybuddha.setmore.com/
Before sending in a question, you may also find the answer in our Frequently Asked Questions (FAQ) page, which covers the most common queries.
We aim to resolve all concerns fairly, quickly, and efficiently. Any issue that cannot be resolved easily and informally is treated as a formal complaint.
Bendy Buddha is required to have a complaints procedure in place for patients, whÄnau, or their representatives.
Under Right 10 of the Health and Disability Services Consumersâ Rights (1996), every person has the right to make a complaint about a health service.
Bendy Buddha follows a Complaints Policy that outlines the process, the required timeframes, and the information we must provide to you throughout the complaints process.
If you feel your complaint has not been handled appropriately or within required timeframes, you may contact:
Use the âConcern about a Chinese Medicine Practitionerâ form
Email: advocacy@advocacy.org.nz
Freephone: 0800 555 050
Website: https://advocacy.org.nz